Health Spa Napa Valley FAQs

Members

How many classes do you offer and is there a fee?

We offer around three classes/day. With preferred member pricing one drop-in class is $14 (regular $18) and an unlimited classes pass is $59 (regular $99).

How many discounted guest passes can I use?

As many as you would like! There is no limit on member guest passes.

How does membership cancellation and/or billing work?

Dues will post to your account on the 1st of every month. This amount is what you owe from the month prior, including membership dues, any spa services your received, retail you purchased, etc. We do not mail statements but you can see your statement online or ask to have one printed at the front desk. For membership cancellation, we require 30-day notice and all dues must be paid upon cancellation.

Can I bring my own food or wine?

Yes, only members are allowed to do this. However, if you are hosting a private event there is a $50 outside food and beverage fee.

Do I need to bring my membership access card?

If you forget your card no worries. Our front desk will manually check you in.

What if I sign up for a class but don’t show?

If you book a class online and do not attend we will not charge you.

Is there a dress code I should know about?

Shoes are required only in the gym. Swimwear is required when swimming in the pool or hot tub.

Animals?

Not allowed.

Personal property policy?

We are not responsible for lost or stolen items and recommend that high-value items be left at home, personal items should be locked in a locker.

How much does it cost to add a spouse, friend, or child to my account?

You will pay half of the couple’s initiation fee and $125 monthly dues.

Guests

Do I need to reserve day passes in advance?

No need.

Is the pool saltwater? Is it chlorinated?

The pool is not saltwater, but we do use a salt solution that softens the water. We do use chlorine for sanitation, but we pride ourselves on our water feeling soft and never itchy after a swim.

What’s your age limit?

18 and up. If you have a family member or friend who is under 18 please call our front desk with any questions.

Can I bring my own food?

No. Only members are allowed to bring outside food or beverage. Reminder! We have a great food service and poolside menu with lots of options for you to choose from. If you are hosting a private event, there is a $50 outside food and beverage fee, so again we encourage you to utilize our menus.